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Privacy Policy

§1 GENERAL PROVISIONS

1. The following provisions constitute the privacy policy of INTERMET – KOTŁY GRZEWCZE, a limited liability limited joint-stock partnership with its registered office in Nowina (hereinafter referred to as the Privacy Policy). The Privacy Policy contains information regarding the collection and processing of data from users of the website operated at: (hereinafter referred to as the Website), including personal data.

2. The Website is operated by INTERMET-KOTŁY GRZEWCZE, a limited liability limited joint-stock partnership with its registered office in Nowina, address: Nowina 35, 82-300 Elbląg, registered by the District Court in Olsztyn, 8th Commercial Division of the National Court Register under KRS number: 0000438092, Tax ID (NIP): 5783111154, National Business Registry Number (REGON): 281447192, with a share capital of PLN 700,000.00 (hereinafter referred to as INTERMET – KOTŁY GRZEWCZE or the Administrator).

3. INTERMET – KOTŁY GRZEWCZE makes every effort to ensure that users of the Website can fully utilize its functionality. At the same time, INTERMET – KOTŁY GRZEWCZE ensures that the data provided by users of the Website, including their personal data, is secure and processed in accordance with applicable laws — including Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/4.

4. To ensure the security of users’ personal data, we would like to inform you that by accessing and using the Website, you consent to INTERMET – KOTŁY GRZEWCZE’s use of cookies and the processing of your personal data in accordance with the Privacy Policy. The provision and processing of the aforementioned data is essential for the proper functioning of the Website. At the same time, providing data is voluntary and may be changed by the Website user at any time by adjusting browser settings. Failure to provide data may result in limited functionality of the Website for the user.

5. INTERMET – KOTŁY GRZEWCZE also allows Website users to utilize additional services, such as contact services (including via email, the contact form available on the Website, or other means, e.g., through social media and other channels) – in accordance with the information described in Section 3, Paragraph 9 below.

6. This Privacy Policy sets forth, in particular, information regarding:

  • the collection and processing of information, including personal data—specifically regarding: the identity and contact details of the data controller; the purposes of personal data processing and the legal bases for such processing; the legitimate interests pursued by the data controller; information about the recipients of personal data or categories of recipients; information regarding the transfer of personal data to a third country or an international organization, and whether the European Commission has determined an adequate level of protection or mentioned appropriate or suitable safeguards, as well as the possibilities for obtaining a copy of the data or the location where the data is made available; the period for which personal data will be stored, or the criteria for determining that period; information regarding the rights of the data subject; information regarding automated decision-making, including profiling; the categories of personal data and the source of the personal data—if applicable;
  • automatic processing of information, including personal data,
  • cookie policy,
  • tools used for data processing, including personal data—both on the Website and outside of it (contact form),
  • changes to this Privacy Policy.

§2 INFORMATION ON THE PROCESSING OF PERSONAL DATA

1. The controller of your personal data is INTERMET-KOTŁY GRZEWCZE a limited liability limited joint-stock partnership with its registered office in Nowina (see paragraph 1(2) above for full details). The controller is responsible for using your personal data in a secure manner and in compliance with applicable laws. If you have any questions regarding the processing of personal data, you may contact us at any time by sending a message to INTERMET-KOTŁY GRZEWCZE or via email: This email address is being protected from spambots. You need JavaScript enabled to view it..

2. When you provide us with your personal data while using the Website, we will use and process it in the manner described in this Privacy Policy. Your personal data is not used for any other purposes unless we have obtained your consent to do so or if it is required or permitted by law or professional standards.

3. When using the Website, providing your data is voluntary. At the same time, whether you provide your data may depend on your browser settings and can be changed at any time by adjusting those settings. Failure to provide your data may result in limited functionality of the Website for you.

4. If you are an employee or associate of our client and are working with us on their behalf, it is possible that we will receive your contact information from our client in connection with their designation of representatives or individuals contacting us on their behalf.

5. Depending on the purpose for which your data is processed, the Controller has the appropriate legal basis for processing your data, for example:

  • when processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract, Article 6(1)(b) of the GDPR,
  • when you are asked to consent to the processing of your data for a specific purpose (e.g., to send you commercial information; to contact you after you have initiated contact) – Article 6(1)(a) of the GDPR,
  • when we need to pursue so-called legitimate interests, such as receiving and responding to your inquiry; resolving a dispute; maintaining business relationships; identifying representatives, contacts, or other employees or associates of our clients acting on behalf of those clients; preventing fraud and criminal activity, and protecting our IT systems; personalizing the online user experience and improving the performance, usability, and effectiveness of the Website, as well as the online presence of INTERMET – KOTŁY GRZEWCZE; conducting and analyzing our marketing activities, unless separate consent is required by law; fulfilling our corporate obligations and those arising from social responsibility; archiving correspondence for the purpose of demonstrating its history in the future; ensuring that the user can utilize the full functionality of the Website, including optimizing the use of the Website and adapting it to the user’s individual settings (preferences), as well as analyzing, verifying, and improving the operation, functionality, and performance of the Website and our marketing activities; creating and defining target audience lists for marketing purposes; analyzing and verifying users’ use of the Website, including so-called traffic analysis on the Website,
  • when processing is necessary to comply with a legal obligation to which we are subject, e.g., when we are required to disclose personal data to government authorities—Article 6(1)(c) of the GDPR.

6. Personal data collected through the Website may also be processed for purposes other than those for which it was collected (e.g., in pursuit of the Controller’s legitimate interests—to send marketing information about the services provided, to gather feedback on satisfaction, improving service quality, for analytical and statistical purposes, and for purposes related to the security and integrity of the ICT systems of INTERMET – KOTŁY GRZEWCZE). INTERMET – KOTŁY GRZEWCZE guarantees that personal data will be processed exclusively for specific, explicit, and lawful purposes. In each such case, we will provide you with all relevant information, including regarding that other purpose, prior to further processing.

7. We will process (including store) your personal data for as long as INTERMET – KOTŁY GRZEWCZE or its legal successor remains in business, unless otherwise specified in this Privacy Policy or in the terms of specific services or tools.

8. We have obtained your personal data based on the information you provided and the information you left on the Website while using it.

9. INTERMET – KOTŁY GRZEWCZE does not collect so-called sensitive personal data (special categories of personal data as defined in Article 9 of the GDPR), unless required to do so by applicable law. At the same time, we remind you to exercise caution and discretion when providing us with personal data and under no circumstances to provide us with so-called sensitive personal data—unless you give your explicit consent to us to process such personal data for one or more specific purposes. If you have any questions regarding this matter, you may contact us at any time by sending a message to INTERMET – KOTŁY GRZEWCZE or via email:

10. Your personal data may also be processed by other individuals and entities (so-called recipients of personal data). The recipients of your personal data are individuals who provide services to us or exercise rights and fulfill obligations on our behalf. These include, in particular, employees, associates, and subcontractors providing services to us, including in the capacity of a data processor:

  • the administrators of the tools and systems we use on the Website:
  • Google Analytics – to collect and analyze information related to the use of the Website (so-called on-site),
  • Facebook Pixel – to collect and analyze information about your use of our Website in order to create and serve you personalized ads on Facebook,
  • persons who, in the course of providing technical support services for the Website on our behalf, may potentially have access to your personal data,
  • subcontractors who may be involved in providing services to you, such as server maintenance and electronic communications.

11. In addition, your personal data may also be processed by authorities, government agencies, and other entities in cases where there is a legal obligation to disclose your personal data under applicable law (e.g., public administration bodies, organizational units, judicial and enforcement authorities, and healthcare providers). In each of these cases, we will strive to exercise the utmost care and protect your personal data.

12. Due to our use of Google Analytics, Facebook Pixel, and MailChimp, your data may be transferred to the United States of America (USA)

  • as it is stored on U.S. servers. The providers of the aforementioned services, tools,
  • and systems have joined the Privacy Shield program and thus guarantee the appropriate level of personal data protection required by European regulations.

13. In accordance with applicable law, you have the right to:

  • request access to your personal data,
  • request the correction of your personal data,
  • request the restriction of the processing of your personal data,
  • request the portability of your personal data,
  • to object to the processing of personal data,
  • to lodge a complaint with the supervisory authority (the President of the Personal Data Protection Office) regarding the processing of personal data,
  • to withdraw your consent to the processing of your personal data, if you have given such consent—you may withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.

14. The rules governing the exercise of the rights listed above are set forth in detail in Articles 16–21 of the GDPR. At the same time, the rights listed above are not absolute and may not apply to all processing activities involving your personal data.

15. We do not base our decisions on automated decision-making, including profiling.

§3 DATA PROCESSING TOOLS

1. On the Website, we use tools and technologies that allow us to collect and process data regarding user visits (so-called automated processing of personal data). The data collected allows us to better understand and improve the operation, functionality, and performance of the Website, as well as to determine the effectiveness of our marketing activities, including through the analysis of demographic data.

2. Through the Website, we process the following data, including personal data:

  • IP address and location of the end device,
  • information about the end device, browser, and operating system,
  • server date and time—i.e., the time at which the server collected data about the user relative to the server’s date.

3. The information collected in this way does not always constitute personal data, that is, it does not always allow us to identify a specific user—but this may occur, for example, if an IP address or location information can be linked to a specific user’s email address.

4. An IP address is an identification number assigned to an end device (e.g., a computer, phone, or tablet) or a server that enables communication between devices. The IP addresses of users visiting the website may be recorded for the purposes described in paragraph 1 above.

5. Cookies:

  • When you use the Website, cookies are collected. Cookies are pieces of data (small text files) stored on your device (e.g., computer, smartphone, tablet). These files allow the user’s device to be recognized and identified as necessary to perform a given operation (e.g., authentication, collection of statistical data, or saving data in forms), and then to display a website tailored to the user’s individual preferences. Cookies are harmless to the device, its user, and the user’s data,
  • Cookies typically contain: the name of the website they come from, their storage duration on the end device, and a unique number. Our website places cookies on devices connected to the Internet every time you visit the Website, which allows us to recognize your device,
  • Cookies stored on users' devices may be read by:

6. Our IT system (so-called first-party cookies) – used to ensure the proper functioning of our website and for the purposes specified in point 1 above,

7. Third-party IT systems (so-called third-party cookies) – Like other websites, our website uses features provided by third parties, which involves the use of cookies by those third parties.

  • We use two types of cookies: session cookies and persistent cookies:
  • Session cookies are temporary files that remain on the user’s device until they log out of the website or close the software (close the web browser). If the user wishes to change a previously selected option, they should delete the cookies from their web browser,
  • Persistent cookies remain on the user’s device for the period specified in the cookie settings or until the user manually deletes them. Persistent cookies allow us to recognize your browser the next time you visit the site.
  • Cookies used by the Website operator’s partners, including its users, are subject to their own privacy policies.
  • Cookies may contain data in the form of:
  • Cookies themselves do not contain any personal information about users, and our analyses rely solely on the aforementioned identification data, which is used, for example, to determine the number of unique users or their locations, as well as trends by country of origin—without identifying individual users.
  • The legal basis for the collection and processing of data obtained from cookies is Article 6(1)(f) of the GDPR, which permits the processing of personal data to pursue the legitimate interests of the Controller. These purposes are:
  • the user's ability to use the full functionality of the Website, including optimizing the use of the Website and customizing it to the user's individual settings (preferences),
  • analysis, verification, and improvement of the Website’s operation, functionality, and performance,
  • analyzing, reviewing, and improving our activities, such as marketing initiatives; creating and defining target audience lists for marketing purposes;
  • analysis and verification of how users interact with the Website, including so-called website traffic analysis—both individual and aggregate-without identifying users personally.

8. When you visit the Website for the first time, you will see a notice about the use of cookies—for cookies to function, they must be accepted by your browser and not deleted from your device. In many cases, web browsing software (a browser) allows cookies to be stored on the user’s device by default. You can manage cookies directly on the website. You can also always change your browser’s cookie settings (e.g., by blocking automatic cookie handling or receiving a notification each time a cookie is placed on your device) or deleting cookies entirely. Detailed information is available in your browser settings (e.g., the help menu). Please note that disabling or restricting cookies may affect the functionality of this Website and other websites (e.g., causing difficulties in use).

9. Google Analytics Tools:

  • We use Google Analytics, an analytics tool provided by Google LLC (address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), on our website. The information collected in this way is transmitted to a Google LLC server and stored there;
  • Since Google LLC is headquartered in the United States and uses technical infrastructure located in the United States, it has joined the EU-U.S. Privacy Shield program to ensure the adequate level of personal data protection required by European regulations. Under the agreement between the United States and the European Commission, the latter has determined that Privacy Shield-certified companies provide an adequate level of data protection.
  • Google Analytics is used to automatically collect and analyze information related to the use of the Website (i.e., website traffic), including the number of visits, pages viewed, navigation between pages, time spent on the site, and other metrics. For this purpose, we use cookies from Google LLC related to the Google Analytics service. As part of Google Analytics, we also collect demographic data and data about interests.
  • We carry out these activities based on our legitimate interest (Article 6(1)(f) of the GDPR), for the purposes described in Section 5 (Cookies) – Item 8.
  • Because we have enabled IP anonymization, your IP address is truncated before being transmitted. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data.
  • You can decide how your data collected via Google Analytics is used, including by:

10. Change your browser’s cookie settings (for more information, see Section 5 [Cookies]-Item 8).

11. Install a browser plugin that prevents Google LLC from collecting data regarding your use of our website via cookies, as well as from processing that data.

12. For more information on this topic, visit the following websites: http://www.google.com/analytics/learn/privacy.html, https://support.google.com/analytics/answer/6004245.

§4 CHANGES TO THE PRIVACY POLICY AND FINAL PROVISIONS

1. INTERMET – KOTŁY GRZEWCZE reserves the right to make changes to the Privacy Policy. All users of the Website are bound by the current version of the Privacy Policy available on the Website. INTERMET – KOTŁY GRZEWCZE will post notices of changes to the Privacy Policy on the Website.

2. In case of any doubts related to the processing of information and personal data, we encourage you to contact us. For this purpose, you can use the details of INTERMET KOTŁY GRZEWCZE provided in §1 of this Privacy Policy or send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it..